How can we help?

Email support@1990.company with the game name, what you expected, what happened, and the approximate time. For account help, write from the verified account email when possible. Never send a password or one-time code.

Include your Play account email and Creem order or invoice reference. Do not send full card or bank details. We aim to acknowledge purchase-support and refund requests within three business days.

Creem issues payment confirmations and invoices as Merchant of Record. For an unresolved checkout or payment issue, you may also use the Creem customer portal linked from your receipt.

Use the Privacy & data page for self-service controls or email privacy@1990.company. We may verify account control before exporting, correcting, or deleting personal data.

Report a suspected account or service security issue to support@1990.company. Describe the issue without accessing another person’s data or disrupting the service.